How do I make an order?
You can order your Rainforest Cage online using our secure payment system. Alternatively, if you have any questions or would just prefer to speak to a real person please phone us on 0117 9695451 and we will be more than happy to help and take your order over the phone.
We accept all major credit and debit cards. On checkout you will have the option to pay via Paypal or using a credit or debit card through SagePay. Both methods are 100% secure. If you wish to pay via bank transfer or cheque please contact us for the relevant details.
Now accepting Clearpay buy now pay later, see Clearpay FAQ for more details, each item is listed with a Clearpay payment option.
How long does delivery take?
We aim to process your order the same working day it is received and ship your cage within 48 hours. Please note we are not in the office on Saturdays, Sundays or Bank Holidays.
How much is delivery?
Delivery charges vary depending upon the size of the product. The delivery cost is clearly indicated on checkout.
There are a few occasions, especially around peak periods that your cage will be made to order. Therefore, in the unlikely event that your ordered item is temporarily out of stock. We will contact you immediately with an update on the expected delivery date. We will dispatch the item to you as soon as it becomes available.
How Do I Choose the Size?
We have compiled a size guide for the Rainforest Cages to help you select the cage that is the right size for your bird or Parrot.
We hope you are happy with your item, however if for any reason you are not please contact us and we will do our best to help. As a buyer you are covered under the Distance Selling Regulations, which gives you the right to cancel your purchase within fourteen working days after the day you receive the item. If you wish to cancel your purchase please contact via email at firstname.lastname@example.org or telephone us on 0117 9695451. Please note that the buyer is responsible for the cost of the return postage. You must return the item in the same condition as it was received i.e it must be in the original, unopened packaging. It is your responsibility to ensure that your returned item/s are in appropriate protective packaging.
Faulty or Damaged Items: If an item is being returned because it is defective, or it was damaged in the post please contact us and we will be more than happy to help.
Any refunds will be issued back via the method that you paid us with, once the item has been received. Please note that it can take up to 5 working days for this to be processed and the money to be shown in your account.
Everyday Pet are a family run business that sells branded products that are great quality and value for money. We have a firm focus on customer service and are more than happy to give advice and will quickly respond to any questions you may have.